FREQUENTLY ASKED QUESTIONS - 100% Wireless Pet Containment System QUESTION: What happens of there's a power outage? Is the collar going to keep shocking? ANSWER: No, whether your dog ran out of the boundary or the transmitter is off, it will not keep shocking. Our system is built with an unique anti-over shocking design that will shock+beep for 18 seconds, then beep for 34 seconds and repeat this cycle 3 times and shut off, together with a total of 54 seconds of static shock. QUESTION: My yard has a small hill sloping down, is the signal going to reach? ANSWER: The signal will weaken going down hill since the ground will absorb the signal. We recommend placing the transmitter higher (maybe on a second story) so that it can reach the entire slope. QUESTION: How strong is the shock? It could be too intense for my little dog. ANSWER: The shock is like a static shock and it is 100% harmless to your small dog as long as it is at least 10 pounds. QUESTION: My house is huge, it's basically a 3 acres farm, will this work? ANSWER: YES! Our fence transmitter can support up to 17-acres area (500 feet in all directions). QUESTION: How big is the collar strap and how heavy is the entire collar including the receiver box? ANSWER: The strap can fit neck size: 0-24 inches and the entire collar receiver weights 0.25 pounds. QUESTION: What's the return policy? ANSWER: We have a full 30-days no-risk, no-nonsense, 100% money back guarantee. Either you're thrilled, or we don't want your money! 7 days a week customer support. We stand by our product and take good care of our customers. Product available exclusively on .com While supplies last - Order Now!
J**N
shocked when next to transponder
I would give this a ZERO if I could. Do not buy this product. Spend the extra and buy PetSafe. You will save yourself time, frustration and heartbreak. The collar shocked my dog when he was laying down less than 10 feet from the transponder. There is no level setting (one size fits all). The shock given to my 10 pound dog sent him jumping 2 feet off the ground and it was very painful. The PetSafe wireless fence worked like a dream out of the box.
M**L
Horrible!
This was horrible. It randomly went off no matter where I was standing. We never put it on our dog because it kept going off randomly while we were holding it.
I**S
Beware Defective Products
This system does not work correctly at all.It was just so inconsistent and confusing to set up because it would beep in one area once and then not again. Don't waste your money!
Trustpilot
1 month ago
1 month ago
