🚗 Capture Every Angle, Day or Night!
The Waylens Secure360 WiFi Dash Camera offers unparalleled 360-degree coverage with advanced night vision capabilities, ensuring your vehicle is monitored at all times. Equipped with smart power management, it can protect your car for up to 15 days, while its high-performance processor and intelligent event detection keep you informed and secure.
S**F
Good camera, decent support, software needs development
The camera is working very well. I'm still testing it out and seeing what it can do, but it's working as expected. It doesn't miss anything as far as I can tell.One issue is that the Windows software for it, to manage and edit the video files, is really not very useful at all. It crashes on me more than not as well. The phone app seems better but it's not the most convenient way to view the video.The camera saves the video in .ts files and then allows you to manage them and concatenate them and so on. On the phone app you can switch between the rear and front views and so on, but in the computer app al you get is the entire 360 degree view and it's not really good for picking out details.Their supports takes a little time to get back to you but they are knowledgeable and helpful.
P**R
Good camera, horrible support
The camera itself is pretty good. Only one I've found that covers every angle of the car. It has 2 internal cameras, but they are wide angle and the quality is there even at night.It is annoying that the only option is to hardwire this and no way to use with a cigarette lighter or USB plug. I contacted waylens and their response was... Maybe some time in the future. It connects with a USB C... How hard is it to offer an option?? I get why they chose to hardwire this though... It has a sensor that if your car is hit when it's powered off, the camera will turn on (hardwired) and start record what hit it. The funny part about the wifi only option is, they reference this to someone breaking into your car to steal it and the camera will turn on and record them. The only problem?... Your phone has to be within wifi range of the camera to download the recording.So here's the BIG problem with Waylens. Their customer service SUCKS. They released a firmware update (no big deal... Every company does it) I install it and it completely disables my camera. I try to contact the 800# on their website which asks which extension I want to enter (you actually have to know the extension) or hang up. Why have an 800#?!?So I start feeling with email support which is basically 1 communication per day. Over the past week, their troubleshooting steps have been to go buy an SD card reader (with my own money), download the firmware manually and install to the card, reinstall the app and reconnect everything... Nothing. Now they want me to ship the camera to them, but before I do they want proof of purchase and proof of installation. What?!?So now that I've satisfied that, they send me a UPS label... Now I get to buy a box and packing supplies (also out of my own pocket) and I'm going to be without the camera for however long they decide.Oh yeah... So when I got fed up during this and asked for a manager, magically the associate I was communicating with became a manager and put me back in my place.This company is all about the bottom line and doesn't give a damn about their customers. If you're willing to risk it and can handle all of that and potentially anything else this company wants to throw at you... Give the camera a shot... It's not bad... Just the maker is.
R**N
Good hardware, poor software, never could get it to work 100%
Nice concept and well-built unit, but the app software used to interface with this camera is very lacking, in my opinion. Has potential, but needs a lot of refining work to get it to be more intuitive and user-friendly so that the user knows what is going on, or if/why an error is occurring. I'm in software, and this software feels like it was "software written for software guys" as opposed to software that was run through extensive beta-testing and refined through guy-on-the-street type users, in order to be intuitive and easy to use.App software doesn't give any indication of why errors/problems are happening with the camera, or what it's trying to do at certain points. Several times I had an 'hourglass' type logo come up with no text/indication of what it was trying to do. Errors due to functional/connection problems give no messages as to what the error is or why it's not working (ie: "not connecting, try this"). Never anything like that.This camera runs in a passive mode when car is turned off, and an active mode when car is turned on, but the app doesn't distinguish clearly as to what mode it's in when you're trying to interface with it. Menus and options change as well, depending on what mode it's in. Which leaves you wondering where that option went that you were just accessing a few minutes ago. It would be nice if it told you "camera is off" or "turn on the car" in order to communicate. Instead, you wonder why the app won't connect to the camera, and after a while realize, "oh, maybe I need to turn on the car". Seems trivial, but it's pretty frustrating when you're trying to get the thing to work.Video quality is considerably poor for a camera in this price range, which appears to be a physical limitation of the 360-degree lens with vertical camera (looking up at the sun all the time). Excess glare is also an issue. Hard to see details in the video, even of objects only a few feet away from the lens.I received a camera which would never download recorded video. I wasted 6 frustrating hours fighting with it, and returned it for a partial refund.Other issues:1) To capture a quick camera shot of an event that happens on the road requires you to:- Connect to the camera's WiFi via your cell phone (which takes about 10-15 seconds).- Navigate into the recorded video view.- Find the video clip of what you wanted to capture.- When it's playing back, tap the star button on the display at the point you want to capture.This whole process is practically impossible to do (and certainly not recommended) while you're trying to drive. Other cameras allow you to do all this with one push of a button, which is what this camera desperately needs.2) I could not get the firmware update to work automatically. Only worked manually.3) After firmware update, recorded video would no longer play back at all (buffers indefinitely).4) After firmware update, recorded video would still not download, and download process wouldn't even begin at all (rather than trying and getting 50% like before).5) Connecting to the camera from the cell phone app causes me to have to forfeit my internet connection, and be able to only communicate with the camera's wifi. I assume this is why the auto firmware update wouldn't work (needs an internet connection, and the camera provides wifi, but no internet). So I have to either connect to camera, OR internet- can't have both.Seems its impossible to find a basic, straightforward, reliable dash cam, at any price. The cheap ones fail quickly, and the expensive ones have more fluff and bells/whistles than are worth dealing with. I need something reliable and "push button simple" that's also mobile that I can switch between 5 different vehicles. The search continues...For a good review of this camera, watch the YouTube review by "Vortex Radar".
J**N
Solid device that delivers
This dashcam gets everything - picks up motion when parked, impacts, all with a full half-sphere of video. I tried one for 6 months, then put them in the other 3 cars of the household this winter. My daughter had an accident before I put one in her vehicle and I really wish I had done so earlier.
Trustpilot
1 day ago
1 week ago